Privacy Policy

1. Introduction

AD Flower Stall ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard your information when you visit our website or order flowers from us.

2. Information We Collect

2.1 Personal Information

We may collect information you voluntarily provide to us, including:

• Name and phone number
• Delivery address (for home delivery orders)
• Order details — flowers, quantities, occasion and date needed
• Messages you send us on WhatsApp

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Browser type and device information
• Pages viewed and time spent on pages
• Your order basket and cookie choice (stored in your browser)

3. How We Use Your Information

We use the information we collect to:

• Confirm, prepare and deliver your order
• Respond to your enquiries and quote requests on WhatsApp
• Send festival offers and new arrivals, only if you ask us to
• Improve our website and the flowers we offer
• Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences and settings, such as your order basket
• Understand how you use our website
• Improve our services and content

Types of cookies

• Essential — keep your order basket and remember your cookie choice. Always on.
• Analytics — help us see which flowers and pages are popular. Used only if you accept.
• Marketing — used to show relevant festival offers. Used only if you accept.

You can change your choice at any time using the Cookie Settings button at the bottom of any page, or control cookies through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share it only:

• Service Providers: with delivery partners, where needed to complete your order
• Legal Requirements: when required by law or to protect our rights
• With Consent: when you have given us permission

6. Data Security

We use appropriate measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to access, correct or request deletion of your personal information, to object to its processing, and to withdraw consent at any time. To exercise these rights, please message us on WhatsApp at +91 99491 79933.

8. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the new version on this page and update the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• WhatsApp / Phone: +91 99491 79933
• Address: Shop No: 4, AD Flower Stall, Rythu Bazar, near NTR Bus Stand, Coastal Andhra Region, Thamma Ranga Reddy Nagar, Guntur, Andhra Pradesh 522001, India
• Open daily 5 AM – 9 PM